privacy Policy

1. About Us
This page describes the Privacy Policy, SMS Terms & Conditions, and Terms of Service of Redlivery (“we”, “us”, or “our”). Our website is www.redlivery.com. By using our website or opting in for SMS communications, you agree to these terms.

2. Privacy Policy

Information We Collect

  • Name, phone number, email, and delivery address

  • Order details and delivery status

  • Device and usage information (IP address, browser type, etc.)

  • Any information you provide via forms or customer service

How We Use Your Information

  • Process and fulfill orders

  • Send SMS updates, delivery notifications, and account alerts

  • Provide customer support

  • Improve our website and services

Sharing of Information
We do not sell or rent your personal information. We share it only with:

  • Service providers such as payment processors, SMS partners, and delivery companies

  • Legal authorities when required by law
    Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@redlivery.com

3. SMS Terms & Conditions

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Redlivery, you may receive messages related to the following:

  • Delivery notifications

  • Order status updates

  • Account-related alerts

  • Customer care messages

Message Frequency:
Message frequency may vary depending on the type of communication.

Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary based on domestic or international message delivery.

Opt-In Method:
You may opt in to receive SMS messages from Redlivery using the following methods:

  • Submitting an online form

Opt-Out Method:
You can opt out at any time by replying “STOP” to any SMS message. Alternatively, you may contact us directly to be removed from the messaging list.

Help:
If you need assistance, reply “HELP” to any message or contact us directly at https://redlivery.com/contact-us/

Additional Options:
If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply

  • You can opt out at any time by texting “STOP”

  • For assistance, text “HELP” or visit https://redlivery.com/privacy-policy/ to see our Privacy Policy  and Terms & Conditions.

  • Message frequency may vary

4. Terms of Service

By using our website, placing orders, or receiving SMS messages, you agree to these Terms.

Orders & Payments
All orders are subject to acceptance and availability. Prices and features may change. Payments are processed securely; we do not store full card numbers.

Delivery
We aim to deliver on time but are not liable for delays caused by carriers or circumstances beyond our control.

Prohibited Use
You must not use our services for illegal purposes, fraud, or abusive messaging.

Changes
We may update this page periodically. Your continued use means you accept the changes.

Contact Us
Email: info@redlivery.com
Website: www.redlivery.com
Address: 22626 TUSCANY RIDGE LANE